by Matt Plaskoff
I've found that the only way to truly understand what happens in the outside world is to go out into the outside world. For this reason, I often leave my desk and apply my 25 years of experience to meeting with clients and designing bathrooms. Because I love helping people achieve their dreams, it can also be a lot of fun!
I was fortunate to draw Melvina Starks from the hundreds of folks that call each month. After our initial phone conversation, I made an appointment to meet her and see her bathroom. At the time, she was extremely busy getting ready for her daughter's wedding on top of work commitments that required frequent traveling. Melvina had only one bathroom in her home, and no free time to run around trying to piece together all the moving parts required for a full remodel. Out-of-town guests were arriving and the bathroom needed to be done.

We had a blast designing her bathroom...it was a fairly small room, but it did have a separate tub and shower area that Melvina wanted to maintain. The design goal was to achieve a light, airy, open feeling, so we gravitated toward white tiles and cabinets with light colors on the walls. The finished bathroom looks amazingly spacious and fresh...just as Melvina and I had hoped.
After the construction was completed, I visited Melvina to see the bathroom and make sure she was completely satisfied. She shared with me that during demolition, our team had found an unexpected leak that had apparently been there for quite some time. She was so impressed with the way our team jumped on the repair without hesitation and took all the worry away from her. It gave her total peace of mind that things were being handled with skill and integrity, so she could focus on her job and wedding preparations.
What I learned: time is critical for our clients. I was lucky to capture three hours of Melvina's time to help design her bathroom. I can't imagine her trying to get this done on her own, running from store to store or staying home from work for weeks on end as crews came and went, hoping it would all work out. Our solution worked very well for Melvina and I was happy we could help.
Matt Plaskoff is the Founder and CEO of One Week Bath. |